Help centre
How can we help?
Browse common questions or search for a specific topic.
Getting started
Set up your account and find your way around.
Affiliate & commissions
How promoting products and earning commissions works.
WishPools
Entry fees, quizzes, and how winners are picked.
CreatorHub
Posting gigs, bidding, and how escrow protects both sides.
Payments & payouts
Withdrawal methods, schedules, and limits.
Account & security
Passwords, two-factor authentication, and managing your account.
Trust & disputes
What happens when things go wrong, and how we make it right.
Get in touch
Talk to a human.
Pick the right inbox below — we reply to most messages within a few hours during weekdays.
General support
Questions about your account, payouts, gigs, pools, or anything else you can’t find in the help centre.
support@vebpac.com
Reply within a few hours (Mon–Fri)
Partnerships
Brand collaborations, integrations, sponsorships, and business development enquiries.
partners@vebpac.com
Reply within 2 working days